Right place, right time: serendipity and informal job matching

Chance is a prominent feature in the processes by which people become aware of job openings, yet current theories—which emphasize the instrumental job search activities of workers—do not provide a framework for understanding the unsolicited receipt of job leads. The concept of serendipity is discussed as a way to understand the role that chance plays in informal job finding. Interviews with 42 workers in an engineering firm reveal that job information often comes from unlikely sources in unexpected situations. Moreover, nationally representative survey data are used to assess the non-random experience of serendipity, finding that personal, contextual and relational characteristics structure the unsolicited receipt of job leads. The results from this mixed methods approach help to supplement the current theories of job matching and offer a promising research agenda for future investigations of the conditions under which serendipitous job finding is likely to occur.